Updated: 08/01/2024

Privacy Policy

1. Introduction

Welcome to FindMyCarHistory.com ("Website"), a trading name of CarServiceHistory.co.uk. We are committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect data to deliver and improve our services. The types of information we collect include:

  • Personal Data: Name, email address, and vehicle information that you provide when using our services.
  • Vehicle Identification Number (VIN): Your VIN is used to verify ownership and locate relevant service records. It is securely stored and deleted upon investigation completion or cancellation.
  • Service Data: Vehicle service records, including any that you upload, to narrow the search and expedite results.
  • Technical Data: Information such as your IP address, browser type, and device details to enhance our Website's functionality.
  • Communications: Records of correspondence, including vehicle details, to assist us in completing your request.

3. Use of Your Information

We use the information collected to:

  • Locate and retrieve your vehicle's missing service history.
  • Verify ownership with garages or service providers using your VIN.
  • Create and deliver a complete downloadable PDF of your vehicle’s history.
  • Send you updates on your case progress and new services.
  • Ensure compliance with applicable laws and prevent fraudulent activities.

4. Disclosure of Your Information

We may share your data in the following cases:

  • With Service Providers: We may share your VIN or vehicle details with garages or third-party partners to retrieve records.
  • Legal Compliance: To comply with legal requirements or to protect our rights and interests.
  • Business Transfers: If we are involved in a merger, acquisition, or sale, your data may be transferred as part of the business transaction.

5. Security of Your Information

We implement strict measures, including encryption and secure data storage, to protect your information. Your VIN is accessible only during the investigation and is securely deleted upon completion.

6. Policy for Children

Our services are not intended for individuals under 18. If we discover that we have collected personal information from a minor, we will delete it immediately.

7. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here, and significant updates will be communicated via email or through the Website.

8. Data Collection Policy

1. Publicly Available Data

We collect publicly available vehicle information from trusted external databases and official sources.

2. User-Provided Data

If you provide existing service records, this information will streamline the investigation process and help us focus on locating the missing history.

3. Data Security

We prioritize data security, implementing encryption and secure storage. However, no system is completely immune to risks.

4. Consent and Control

By using our services, you consent to our data collection practices. You can request updates or deletion of your personal data by contacting us.

9. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

FindMyCarHistory.com Support Team
https://findmycarhistory.com
[email protected]